Client Operations Manager

Job Title: Client Operations Manager

Location: Office based, Three Bridges, Crawley

Salary: £30,000 to £35,000 per annum

Job Type: Full-time, Permanent

Do you have experience leading and managing multiple projects at a time? Are you an excellent communicator that loves staying organised? If so, we would love to meet you!

We are a fast-growing field marketing agency. We don't do conventional marketing! We help our clients get their products noticed by consumers using merchandising or sales techniques.

We are currently looking for a Project Manager to join the team. The position involves working across multiple activities and ensuring all jobs are activated and completed in a timely manner. You will be supported by an experienced team internally and in the field. During the summer months this will also involve management of a 7-person team for a 3-month project.

What are the role responsibilities?

* Looking after and managing the smooth running of the designated client accounts
* Attending client meetings, keeping clear and regular communication with the client
* Forecasting and tracking activity budgets
* Attending trial store visits to prepare briefing documents for the team
* Preparing clear briefs for the field team and collating information
* Communicating with field and office team via phone, text and email
* Complex team Diary Management
* Providing support to the Booking team
* Processing team accreditations
* Dealing with goods corresponding to the client accounts (Organising shipping logistics)
* Regularly reviewing and creating training materials to support the field team
* Dealing with day-to-day operational challenges, providing resolutions and updates

About you:

For this role, you must:

* Be an experienced Project Manager with proven track record of managing various activities in parallel
* Be an exceptional communicator capable of building relationships with the team to achieve results
* Be a structured, organised and responsible person who is comfortable working in a dynamic environment.
* Good team player, able to work both independently and collaboratively with the team
* Have advanced knowledge of the Microsoft Package including Excel and Power Point
* Be able to work in a busy environment, it does get noisy at Mirror!

What we offer:

* £30-35k salary
* Monday to Friday schedule - working 9:00-17:00
* 20 days holiday + bank holidays
* Pension scheme
* Fun team get-togethers and bring part of a brilliant team!

If you're interested in the role and would like to put yourself forward please hit apply!

Candidates with the experience or relevant job titles of; Project Manager, Project Coordinator, Client Manager, Project Manager, Senior Project Manager, Marketing & Business Development Associate, Marketing Project Manager, Project Planning, Project Lead, Senior Project Coordinator will be considered for the role.