Senior Designer (UX, Customer Journey)

Senior Designer - Cambridge - Academic Publisher - £60,000 - £70,000

Senior Designer (UX, Customer Journey) £60,000 - £70,000 dependent on experience (hybrid)


Your new company

This is an exciting opportunity to be a part of a growing team in a world-leading academic publisher and assessment organisation based in Cambridge. The company mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. From teachers and learners to researchers and academics, our client helps to build confidence, unlock potential, and enable success.


Your new role

We are recruiting for a Design Chapter Lead who will be part of their growing Agile Services Team. This is an exciting opportunity to play a key role shaping and evolving the design practice to drive innovation and design product and service experiences that meet the changing needs of customers. You will be responsible for identifying and developing the right composition of skills in the team and will also provide leadership to support their digital transformation journey.


What you'll need to succeed

You will be an experienced Senior Designer able to demonstrate a strong track record of working in with broad knowledge in a range of design disciplines (Service design, research, UX, Agile frameworks, customer journeys, visual and content design). Alongside this, you will have very high and sophisticated interpersonal skills needed to lead multi-discipline and cross-functional teams and build trust with challenging stakeholders, applying design thinking through problem discovery, co-creation and detailed design. You can demonstrate a high degree of business and commercial knowledge, to enable commercially viable and business compatible service design.


What you'll get in return

You will get in return a flexible and hybrid work approach, as our client wants you to have the best work-life balance as possible. You will be a part of a united, vibrant, and respectful global community of people; every individual is recognised, listened to, and cared for. They give everyone the equal opportunity to develop in their own way. Whether you want a career that's linear, or want to follow your own path, they will support you, and help give you the resources and training you'll need to be bold and take ownership of what you do.


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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