Customer Marketing and Communications Interim

Hays Marketing
£15.00 - £18.00 per hour
Closing date
9 Jun 2022

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Job Discipline
Communications, Direct Marketing
Experience Level
Public Sector
Contract Type
Full Time
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Job Details

We are recruiting a short-term Customer Marketing and Communications Manager to cover for the permanent post holder while she goes on a temporary secondment to another team.

This is an opportunity to develop your communications and marketing skills in a supportive, creative and ambitious team. Increasing Members' awareness of and engagement with the Library and post. This is an important strand of the research and information strategy for 2022-23. This role leads on marketing and communications to Members and their staff, so plays an important part in delivering this goal.

The successful candidate will run effective, data driven comms and marketing campaigns and managing business-as-usual communications to showcase the Library and POSTs products and services. This role also works closely with the Head of Customer Services, building on existing customer data and exploring ways to deliver targeted communications, for example by segmenting customers and working with other teams across Parliament.

This post is responsible for communication from R&I to Members and their staff and will coordinate with R&I colleagues and other members of RIC to ensure that messages are coordinated and delivered. They also act as a brand guardian for the Library and POST, working with the design and print procurement teams to produce marketing assets to engage customers with both brands.
To be successful in this role candidate will need to demonstrate the following skills, knowledge, and experience:

* Experience of planning, delivering, and evaluating successful communications or marketing plans and campaigns, and using performance data to inform future work.
* Ability to collaborate effectively as part of a team and uphold the values of diversity and inclusion. Thorough understanding of our core customers - MPs and their staff - and how to communicate with them effectively.
* Experience of using email marketing platforms such as Mailchimp to send email marketing campaigns, setting up and training new users, managing audience lists and designing email templates.

If this roe is of interest, please do apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience by Midnight on the 16th of May

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at


Hays is the leading global specialist recruitment group, and the market leader in places such as the UK, Germany and Australia. We are the experts in recruiting qualified, professional and skilled people across a wide range of specialised industries and professions. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments

Hays Marketing has an unrivalled database of roles across a range of sectors, including public sector, financial sector, manufacturing and professional services. We also have job opportunities in Communications, Digital Marketing, E-Commerce, Events, Campaigns and Business Development. Marketing jobs we recruit for include Marketing Director/Manager/Executive,  Head of Marketing, Communications Manager/Officer, Product Manager, SEO, PPC, CRM, Marketing Assistant and Business Development Manager.  Our expert consultants offer a personalised recruitment service to guide you through every stage of the recruitment process, while our career advice ensures you achieve your work ambitions.


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