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Marketing Database Specialist

Employer
Hays Marketing
Location
England,Surrey,Woking
Salary
£150.00 - £250.00 per day
Closing date
17 Feb 2022

View more

Job Discipline
Data & CRM
Experience Level
Executive
Sectors
Manufacturing / Construction
Contract Type
Contract
Hours
Full Time
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Job Details

Take responsibility for data management, particularly managing customer transfer to new single sign-on system

Your new company
My client is a market leader in environmentally responsible manufacturing, and a leading technology innovator. A multinational brand, they have a strong presence across 5 continents and have been in operation for over 80 years. Due to the development of a new customer data cloud and the evolution of their databases & systems, we are seeking a Marketing Database Specialist to take ownership of new systems and processes. This will be an initial ongoing contract paid on a daily rate.

Your new role
This is a newly created position to help the business manage their customer data systems. You will work to understand the digital systems ecosphere, tagging and flagging customer access to different systems and processes new user requests to set customers up on systems as they transfer their customers to a new single sign-on data cloud. You will cleanse databases and be responsible for good data management - considering GDPR etc.

You will be responsible for:

* Supporting individual marketing projects to achieve the best ROI and customer experience
* Ensuring all leads generated from marketing activities are passed to the relevant teams/individuals within the business.
* Ensuring all personal data processed in marketing software is maintained in compliance with GDPR legislation
* Processing user registrations and ensure customers are set up on all relevant systems (SAP CRM, CDC etc.)
* Providing support to B2B customers using the business' platforms - customer portal, training & customer loyalty master portal, B2B shop - and resolve any user queries arising
* Providing support for team users of Customer Engagement Cloud ticketing system for complaints management
* Working within SAP (CRM & PR2) Customer Data Cloud, email software (Dotdigital, Pardot), Lead Management Tool (Salesforce) and Content Management Systems (Silverstripe, Adobe Experience Manager) to manage data, ensuring good data governance and GDPR compliance
* Working with all departments to ensure customer data is accurate and up-to-date
* Act as point of contact with central business in Europe for ongoing improvements/developments to customer data systems

What you'll need to succeed
You will be a Marketing Database Specialist with experience working with different forms of Marketing Data and different platforms within a complex data infrastructure. You will be comfortable managing and cleansing data, as well as processing requests, assigning support for queries/complaints (ticketing system) and providing training for systems/database usage.

What you'll get in return
You will have the opportunity to work in a brand new role, making it your own, earning a daily rate of £150-£250, depending on experience. This will be an ongoing contract for minimum of 3-6 months, and you will be provided with all equipment with the option to work in a flexible, hybrid balance of home and office working.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

Hays is the leading global specialist recruitment group, and the market leader in places such as the UK, Germany and Australia. We are the experts in recruiting qualified, professional and skilled people across a wide range of specialised industries and professions. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments

Hays Marketing has an unrivalled database of roles across a range of sectors, including public sector, financial sector, manufacturing and professional services. We also have job opportunities in Communications, Digital Marketing, E-Commerce, Events, Campaigns and Business Development. Marketing jobs we recruit for include Marketing Director/Manager/Executive,  Head of Marketing, Communications Manager/Officer, Product Manager, SEO, PPC, CRM, Marketing Assistant and Business Development Manager.  Our expert consultants offer a personalised recruitment service to guide you through every stage of the recruitment process, while our career advice ensures you achieve your work ambitions.

 

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