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Digital Communications Officer

Employer
Cafcass
Location
Central London, Bloomsbury
Salary
£29,742 - £34,317 plus London weighting of £4,592 if applicable
Closing date
28 Nov 2021

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Job Discipline
Communications, Data & CRM, Digital, Insight, PR & Media, SEO
Experience Level
Manager
Sectors
Education, Other, Public Sector
Contract Type
Permanent
Hours
Full Time
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Job Details

Dedicated. Supportive. Unique.  Join an organisation that’s just like you.

Here at Cafcass we support over 140,000 children and their families every year, safeguarding and promoting the welfare of each and every child and ensuring their voice is heard in family proceedings, which we’ll sure you agree is very important work.

Let’s make a difference. Together.

Whether you’re one of our social workers or work in our corporate teams, like communications, then everyone has a critical role to play. And so, if you join us as Digital Communications Officer, you’ll see further references to ‘Together’ as this is the name of our new relationship-based practice framework.

Built around our values, it is at the heart of the work we do and encourages us to be pro-active and to look for the strengths in ourselves and others, to build positive relationships with our colleagues, our partners and with the children and families that we work with.

If this is the type of organisational culture you think you can thrive in and you are motivated by making a difference for children and families, then read on.

Benefits that really benefit you.

We know you want to be rewarded appropriately, you want time away from work to manage your wellbeing, spend time with those important to you, help to secure your future and be trusted to work creatively and autonomously. 

So, on top of a competitive salary, you’ll have an excellent holiday allowance (28 days + Bank Holidays), a Local Government pension with 19.4% employer contribution, Health and Wellbeing cash plan and the potential to bring your continuous service with you - which could mean you have 33 days holiday from day one - and a wide range of other benefits that collectively makes for a great package with a highly supportive employer.

Location, location, location

Our Communications team is based from our office in Bloomsbury, Central London alongside many of our senior leaders, including our Chief Executive and Director of Strategy, as well as other key stakeholders. Therefore, while we are set-up and encourage colleagues to work in a hybrid way – mix of working at home and in the office – you will need to be in the office on a regular basis.

We represent children and families from diverse backgrounds. We want our staff to mirror this.

We particularly welcome applications from individuals from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with. We are also a Disability Confident Employer which further underlines our commitment to employ, train, retain and develop the careers of colleagues with disabilities.

Ready to find out more the role?

Cafcass might be best known for being the voice of children and young people in family court, but the extremely talented people who make a valuable contribution in our corporate teams, including our small but talented communications team, all play their respective part.

If you join us as Digital Communications Officer, you will advance our offer to children and families by acting as a digital ambassador within the communications team. You will draw on your awareness and expertise around technological advances within the communications profession to actively raise and progress emerging opportunities for innovation and support colleagues to understand the opportunities digital methods and tools offer.

Hopefully we’ve captured your interest, before we tell you more about the role, let us tell you a bit more about how we support you if you join us.

A bit more about the role. And what we’re looking for.

As Digital Communications Officer you will be expected to:

  • Use and audience insight to inform and improve Cafcass’ digital presence; monitoring and evaluating the effectiveness of our digital channels and other communications.
  • Be a key point of contact with website host provider and primary digital liaison to any associated digital development across the organisation, including improvement of our digital presence by working with external providers.
  • To be part of the day-to-day management of our social media accounts, and to contribute to regular social media and sector monitoring and reporting.

The above is just a flavour of what the role entails and if you’re thinking of applying, we encourage you to read the full Job Description (which is available prior to applying) to gain a better understanding.

The same document also details what we’re looking for from you but here are some of the main features:

  • Relevant professional qualification.
  • Experience of working within a team that has been working under the Government Communication Service (GCS) model, preferably specialising in digital.
  • Experience in delivering and evaluating digital activity within a communications team, ideally within the public sector.
  • Experience in writing copy to meet gov.uk and other professional standards.
  • Experience in Search Engine Optimisations (SEO).
  • Ability to interact appropriately with senior managers, civil servants and frontline staff.
  • Some level of understanding of the political context within which Cafcass operates.
  • Excellent oral and writing skills with an understanding of what makes news – both inside and outside of Cafcass and capable of obtaining and writing up accurate and engaging copy for a range of different audiences.

Next steps

If you’ve found your interest has grown stronger as you’ve read this, then you may be ready to think about applying – and if so, our application process is quick and easy and you can upload your current CV as part of it – or maybe you want to head over to www.cafcass.gov.uk to find out more about the organisation first.

We are looking to move forward with this recruitment process as quickly as we can and so will review applications and be in touch as soon as we can. However, as a guide, the timetable we are hoping to work to is:

Closing date for applications:

28th November

Initial interview:

w/c 29th November

Final interview:

w/c 6th December

We look forward to receiving your application.

Company

Cafcass stands for Children and Family Court Advisory and Support Service.

Cafcass represents children in family court cases in England. We independently advise the family courts about what is safe for children and in their best interests. We put their needs, wishes and feelings first, making sure that children’s voices are heard at the heart of the family court setting. Operating within the law set by Parliament (Criminal Justice and Court Services Act 2000) and under the rules and directions of the family courts, we are independent of the courts, social services, education and health authorities and all similar agencies.
Our duty is to safeguard and promote the welfare of children going through the family justice system, supporting over 140,000 children every year by understanding their experiences and speaking up for them when the family court makes critical decisions about their futures.

Cafcass is the largest employer of qualified social workers in England and is deeply committed to making a positive difference to each child we support. We are proud that everyone working for Cafcass is united in improving the lives of children, families and carers.

Our duty is to safeguard and promote the welfare of children going through the family justice system. Our experienced Family Court Advisers may be asked by the court to work with families and then advise the court on what we consider to be the best interests of the children involved in three main areas:

  • divorce and separation, sometimes called ‘private law’, where parents or carers can’t agree on arrangements for their children
  • care proceedings, sometimes called ‘public law’, where social services have serious concerns about the safety or welfare of a child
  • adoption, which can be either public or private law.

We also actively work with our partners to identify solutions to help reduce the increasing pressures on the family courts and to improve the experiences and outcomes for children and families.

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United Kingdom
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