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Senior Communications Manager

Employer
Cafcass
Location
Central London, Bloomsbury
Salary
£38,974- £43,459 plus London weighting of £4,592 if applicable
Closing date
28 Nov 2021

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Job Discipline
Campaign Management, Communications, Digital, Insight, PR & Media
Experience Level
Manager
Sectors
Education, Other, Public Sector
Contract Type
Permanent
Hours
Full Time
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Job Details

Dedicated. Supportive. Unique.  Join an organisation that’s just like you.

Here at Cafcass we support over 140,000 children and their families every year, safeguarding and promoting the welfare of each and every child and ensuring their voice is heard in family proceedings, which we’ll sure you agree is very important work.

Let’s make a difference. Together.

Whether you’re one of our social workers or work in our corporate teams, like communications, then everyone has a critical role to play. And so, if you join us as Senior Communications Manager, you’ll see further references to ‘Together’ as this is the name of our new relationship-based practice framework.

Built around our values, it is at the heart of the work we do and encourages us to be pro-active and to look for the strengths in ourselves and others, to build positive relationships with our colleagues, our partners and with the children and families that we work with.

If this is the type of organisational culture you think you can thrive in and you are motivated by making a difference for children and families, then read on.

Benefits that really benefit you.

We know you want to be rewarded appropriately, you want time away from work to manage your wellbeing, spend time with those important to you, help to secure your future and be trusted to work creatively and autonomously. 

So, on top of a competitive salary, you’ll have an excellent holiday allowance (28 days + Bank Holidays), a Local Government pension with 19.4% employer contribution, Health and Wellbeing cash plan and the potential to bring your continuous service with you - which could mean you have 33 days holiday from day one - and a wide range of other benefits that collectively makes for a great package with a highly supportive employer.

Location, location, location

Our Communications team is based from our office in Bloomsbury, Central London alongside many of our senior leaders, including our Chief Executive and Director of Strategy, as well as other key stakeholders. Therefore, while we are set-up and encourage colleagues to work in a hybrid way – mix of working at home and in the office – you will need to be in the office on a regular basis.

We represent children and families from diverse backgrounds. We want our staff to mirror this.

We particularly welcome applications from individuals from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with. We are also a Disability Confident Employer which further underlines our commitment to employ, train, retain and develop the careers of colleagues with disabilities.

Ready to find out more the role?

If you join us as Senior Communications Manager, you will work closely with the Head of Communications, as part of an overall team of seven, to enhance the performance of the core communications services at Cafcass. You will also have line management responsibility for three Communication Officers.

The day-to-day work will largely revolve around leadership and implementation of the external communications strategy with a focus on building digital content, press and media handling, and improving service user and stakeholder communications.

You will also act as Chief Press Officer and have awareness of the news agenda, scanning all communications channels, keep up to date with key sector and wider developments. Furthermore, you will lead on proactive and reactive media, ensuring all media enquiries are responded to efficiently and with confidence, while also acting as an internal journalist preparing content, as required, for external channels and writing articles for placement in sector publications. This will also include ensuring there is a rota, of which you would be part of, to deal with any out of hours press queries.

The above is just a sample of the breadth of work you will potentially be involved in and we encourage all applicants to review the Job Description, which is a document you can access prior to applying, to gain more insight into the role and determine whether this is a role that plays to your strengths, skills, values and experience.

To be successful in this role you will be able to display and exemplify the key competencies of the Government Communication Service (GCS) competency framework:

  • Insight
  • Gain an accurate and deep understanding of the issue(s). Use insight to identify target audience and partners and to inform communication objectives, messages and solutions.
  • Ideas
  • Develop the communication strategy and plan. Select channels and key messages and content for target audiences. Identify evaluation criteria.
  • Implementation
  • Develop and implement effective strategies and plans. Work with stakeholders and partners to deliver communication.
  • Impact
  • Assess the impact and effectiveness of communication. Review achievement of objectives. Identify lessons learnt and share feedback.

In terms of your qualifications, either you will be educated to degree level (or equivalent), hold a relevant professional communications qualification, or be able to demonstrate equivalent industry experience.

You will also need to be able to demonstrate experience of working in a news environment including reactive and proactive press handling and leading a team and setting clear objectives and supporting individuals to reach their full potential. We also feel you should have experience of developing external communication strategies and evaluation and generally leading digital communication strategies with a strong understanding of social media, website management and branding. 

You can also find a more detailed Person Specification as part of the Job Description (see ‘Available documents’), which also includes a link to the framework. We strongly encourage you to read this so you can ensure your application fully identifies your suitability for the role.

Still interested?

Our application process is short and simple to complete. But before you apply, please make sure your CV really amplifies the experience, skills and behaviours we’ve asked for above and in the job description.

We are looking to move forward with this recruitment process as quickly as we can and so will review applications and be in touch as soon as we can. However, as a guide, the timetable we are hoping to work to is:

Closing date for applications:

28th November

Initial interview:

w/c 29th November

Final interview:

w/c 6th December

We look forward to receiving your application.

Company

Cafcass stands for Children and Family Court Advisory and Support Service.

Cafcass represents children in family court cases in England. We independently advise the family courts about what is safe for children and in their best interests. We put their needs, wishes and feelings first, making sure that children’s voices are heard at the heart of the family court setting. Operating within the law set by Parliament (Criminal Justice and Court Services Act 2000) and under the rules and directions of the family courts, we are independent of the courts, social services, education and health authorities and all similar agencies.
Our duty is to safeguard and promote the welfare of children going through the family justice system, supporting over 140,000 children every year by understanding their experiences and speaking up for them when the family court makes critical decisions about their futures.

Cafcass is the largest employer of qualified social workers in England and is deeply committed to making a positive difference to each child we support. We are proud that everyone working for Cafcass is united in improving the lives of children, families and carers.

Our duty is to safeguard and promote the welfare of children going through the family justice system. Our experienced Family Court Advisers may be asked by the court to work with families and then advise the court on what we consider to be the best interests of the children involved in three main areas:

  • divorce and separation, sometimes called ‘private law’, where parents or carers can’t agree on arrangements for their children
  • care proceedings, sometimes called ‘public law’, where social services have serious concerns about the safety or welfare of a child
  • adoption, which can be either public or private law.

We also actively work with our partners to identify solutions to help reduce the increasing pressures on the family courts and to improve the experiences and outcomes for children and families.

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United Kingdom
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