Job Title: Content Executive
Salary: Competitive + benefits
Job Type: Full Time, Permanent
Croud is a digital marketing agency with a unique business model, recently named Campaign's Global Performance Marketing Agency of the Year. Croud has also been included in Moz list of recommended SEO agencies for 2021/2022. At Croud, we pride ourselves on providing career development opportunities for all our members, with a special focus on training and developing talent for our Executive roles (entry-level).
This position is ideal for someone who is in the early stages of their Digital Marketing journey and who has a keen interest in editorial and content strategy, to complement channel performance.
The overall purpose of this role is to support the Content Strategist and Organic Search teams in implementing content activity for our clients. You will be responsible for the management and delivery of content activity for our clients, including; data analysis, ideation and delivery using both internal resources and our network of specialists, in order to achieve client business objectives and targets.
The role will be dedicated to driving search and social performance through the day-to-day management and effective implementation for a number of key client accounts.
Key Duties :
Support Content Strategist and Organic team with the development and implementation of Account Development Plans (ADPs) and client strategy for the team's portfolio of clients
Understand client content strategy and feedback internally and proactively on areas that could be considered
Ensure client profitability and get approval from Account Lead on costly pieces of work
Ensure all content is in line with the client brand, whilst also meeting our objectives
Collating and checking data for client reporting purposes in tangent with the Croudie Network, writing and communicating reporting summaries and executive summaries to a high standard
Understand and adopt the required communication and client service standards for each client as well as generally in order to provide excellence on both levels. This entails responding to client emails within 4 hours, being available for client calls and ensuring there is adequate cover when absent
Complete Croudie administration, project managing assigned work
Train Croudies on clients and on ad hoc aspects of task requirements
Contribute to internal training and development modules and delivery sessions as required, supporting the Development Manager.
Advocate knowledge share, support delivery of cross channel processes and sharing of tools
Learn about new technologies and ways of working, how to monitor market trends in order to support internal growth and efficiency strategies
Advocate company policy and process, support client retention. Be aware of and work to business goals such as margin, NPS. Complete journals daily to ensure all time is allocated to a high degree of accuracy
Manage and deliver at least one "Test & Learn" activity per month to support client innovation and to contribute to the internal Case Study process
* Degree level education or equivalent / relevant work experience
* Strong interest in / passion for digital marketing and / or SEO
* Desirable work experience within SEO, Social or digital marketing
* Strong Microsoft Suite and Google Suite skills which must include Excel / Sheets, Word / Docs and PowerPoint / Slides
* Proficiency in data entry, working with and managing numbers / data
* Proven track record of working to and meeting deadlines
* Proven time management skills and ability to manage tasks simultaneously
* Impeccable attention to detail
* A mathematical and analytical mind
* Ability to manipulate large amounts of data
* Highly organised and an ability to multi-task
* Strong communication, organisation, and presentation skills
* Experience of working in teams to meet a common goal
* Customer service experience
On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include:
* 25 days holiday a year
* Annual performance bonus
* Sale commission
* Recruitment referrals bonus
* Gym membership contributions
* Ride to Work scheme
* Rail card
* Season Ticket loan
* Free fruit, breakfast cereals and tea & coffee
* Free home office chair and screen
* Enhanced maternity and paternity package
* Life and income protection
* Medical cash plan
* Share option scheme
Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).
Please click the APPLY button to send your CV & Cover Letter for this role.
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