French Social Media Moderator

England,London,City of London
£25 - £30 per hour
14 Jul 2021
11 Aug 2021
Job Discipline
Experience Level
Contract Type
Full Time
French Social Media Moderator - remote working

Immediate start

Part time hours

£25p/h - £30p/h

We are seeking a French Social Media moderator on part time from home basis. Come work for one of the biggest and most successful companies in the world and utilise your Social skills and experience.

Your role will be responsible to grow the customer brand presence and add value across all social media channels. You will be a pivotal part of the team and a main point of contact and will ensure to represent the client whilst adhering to all company and brand guidelines.

This role will be remote working from home

Your role will involve the below;

* Monitor customer brands through a range of social media platforms
* Confidently respond verbally and in written form to customer enquiries
* Act as an expert, educate and inform and engage your customer
* Manager customer complaints and effectively resolve all concerns and issues
* Competently mine social media conversations and act appropriately and responsibly
* Confidentially manage a heavy workload including high levels of inbound queries
* You will need to report using tools to present quantitative analysis.

What you will possess;

* Ideally experience in a similar online social media customer support role
* Exceptional communication skills
* Experience and confident with all social media platforms i.e Facebook, Twitter, Instagram
* Attention to detail and have the ability to analyse quickly and efficiently
* Ideally experience in a similar online social media customer support role
* Ability to manage your own time and work independently
* You will need to be flexible with the hours you can work.
* MUST be fluent French

We are looking for forward thinking, creative, innovative individuals who have an interest in the digital social media world and want to add value.

The inviting hourly rate is £25p/h - £30p/h. Don't delay send your CV today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

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