Brand Home Host (Events and Tours)

Location
England,London
Salary
Up to £19000 per annum
Posted
23 Sep 2019
Closes
21 Oct 2019
Ref
14048851/001
Contact
Zahra Al-Amiry
Job Discipline
Marketing (General)
Experience Level
Assistant
Sectors
Other
Contract Type
Contract
Hours
Full Time
This role has the responsibility to recruit and convert visitors into becoming Brand Advocates for the brand


Client Details

A premium alcholic drinks brand.


Description

The Key Responsibilities are:

* Host tours of the Distillery visitor centre.
* When not hosting tours work in the visitor centre shop.
* Provide consistent premium levels of service and promotion of brand message to all customers, by being a Brand Champion
* Share the brand story through engaging presentations, conversations and world-class storytelling.
* Greet, orient, and direct visitors.
* Answer general questions about the distillery, exhibitions, history, process and tastings.
* Process admissions transactions for guests. Issues tickets and wristbands to guests (as required).
* Actively engage guests to enhance their experience and promote two-way conversations.
* Complete opening and closing procedures in a timely and efficient manner.
* Proactively engage with guests in order to drive sales in the gift shop.


Profile

Successful Candidate will have/ be:
* Strong communicators and story tellers
* Previous experience in either events, customer service or with being a tour guide
* Can be flexible (one role is part time and the other is full time)
* Confident to be theatrical and talking to large groups of people
* Can start within the first month


Job Offer

£19,000 per annum/ pro-rata working within a fun and prestigious brand

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