Account Manager

Location
England,London,East London
Salary
£28000 - £32000 per annum + + Benefits
Posted
30 Aug 2019
Closes
27 Sep 2019
Ref
14043102/001
Contact
Christian Bones
Job Discipline
Account Management
Experience Level
Manager
Contract Type
Permanent
Hours
Full Time
An oppotunity for a skilled affiliate marketer to join one the worlds best known affiliates businesses. If you're looking for your next step in your affiliates career, this is it.


Client Details

My client is known globally for thier work with affilliates and a leader in thier market, working with clients such as Vodafone, GYMSHARK, Coca Cola, TOP SHOP, and Super Dry.


Description

Key responsibilities within this role will see you:

* Manage and optimise assigned accounts to fulfil the needs of the customer.

* Implement and advise on affiliate marketing concepts to optimise assigned accounts.

* Manage affiliate relationships necessary for the successful management of assigned programs.

* Take a pro-active approach in solving issues with assigned clients, escalating issues to the appropriate team level when necessary.

* Work with Support Team to integrate programs successfully.

* Train merchants in the operation of affiliate programs in preparation for launch support handovers.

* Work independently to produce all necessary account management documentation and reporting.

* Produce regular and bespoke reports on assigned programs.

* Provide support to senior team members in the management of larger brand clients when necessary.

* Attend appropriate client and networking events to enhance client relationship development.


Profile

The successful candidate will have some if not all of the following attributes:

* 1+ years' account management experience in a relevant digital bmarketing role.

* In-depth understanding of the affiliate marketing industry, including:

* Understanding of what makes a good/bad merchant program and how a merchant affiliate campaign can be improved.

* Understanding of key program stats and why these are important for a merchant's affiliate program.

* Sufficient knowledge to provide useful advice to merchants on how their programs can be improved.

* Ability to analyse websites and determine whether they are affiliate marketing friendly.

* Effective handling and/or escalation of issues within assigned accounts.

* Willingness to provide back-up support to senior members of the team.

* Understanding of how to match an affiliate marketing strategy to a merchant or sector.

* Understanding of different affiliate types and how they operate.

* An understanding of why different affiliates may be suitable/unsuitable for particular merchant programmes or sectors

* Ability to understand and respond to queries regarding potentially fraudulent affiliates.

* An understanding of how Affiliate Marketing fits within the context of the wider online marketing mix.

* An understanding of the advantages and disadvantages of the CPA/CPL model compared to other models such as CPC or CPM.

* Proven track record of successful client and team relationship building, including strong networking skills.

* Experience presenting commercial content to internal and external groups.

* Excellent computer literacy including advanced proficiency in MS Word, Outlook and Excel.

* Possess strong and professional communication (both verbal and written) and an ability to exchange information with others clearly and concisely.

* Proven ability to establish and maintain effective and harmonious working relationships with managers and employees, along with working with external suppliers.

* An approachable and unflappable manner, and ability to multi-task and prioritise in a fast-paced and dynamic environment.

* Ability to self-motivate and work to optimise assigned accounts without day-to-day guidance.


Job Offer

On offer for the successful candidate:

A competitive salary between £28k-£32k per annum dependent on experience + Benefits.

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