Audience Planner- Retail

Oxford (Oxfam House)
£30,985 - £40,168 gross p.a. - depending on experience
20 Aug 2019
06 Sep 2019
Experience Level
Charities, Retail
Contract Type
Full Time

Audience Planner- Retail (0133)

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have an ability to apply audience-focused strategies in the development of engagement programmes, plans, and journeys for specific audience groups?

Are you comfortable in driving and leading an audience-focused approach to public and supporter engagement planning?

Do you experience of managing the experience and perception that existing supporters and/or the public have of Oxfam GB in order to achieve specific goals or objectives?

If the answer is yes, then would like to hear from you.

The Role

As an audience planner, you will provide effective guardianship and management of different audience groups – in-line with Oxfam GB’s audience and public engagement strategies and through specific audience development programmes.

You will also generate the engagement, satisfaction, and loyalty needed from both existing and new audiences to deliver Oxfam GB's public engagement (income & influencing) and brand health objectives.

What we are looking for

You are an experienced planner, with strong communication skills and the ability to build excellent working relationships - inspiring, consulting and influencing across all levels. You have experience of developing and delivering audience-led marketing campaigns which match the needs of audiences with the organisation’s objectives, in either a commercial or charity context.

With a strong commercial focus, you are target driven and focused on using evidence (from whatever source) to drive strong business decisions. You are organised and able to meet deadlines.

You are passionate about providing best-in-class audience-led communications, and have an equal passion for telling the impact stories of Oxfam’s work in inspiring ways, and will use these to deliver audience plans which inspire people to support our goal to beat poverty.

We offer

This role will give you an opportunity work with a group of passionate people that are specialists in their fields with fair pay and competitive benefits package.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Please note interested candidates must already have right to work & reside in the UK in order to apply for this role.

How to apply  

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

About us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

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