Content Designer

3 days left

Location
England,London
Salary
£228.00 - £262.00 per day
Posted
30 Jul 2019
Closes
27 Aug 2019
Ref
3589836
Contact
Verity Slade
Experience Level
Manager
Sectors
Public Sector
Contract Type
Temporary
Hours
Full Time
The role is a Content Designer (Content Manager) within the Campaigns Team. The Campaigns Team is a multi-disciplinary team delivering national health campaign websites, products and email programmes to help inspire and drive behaviour change. The successful applicant will work as a content designer within an agile delivery team. They will work with collaboratively with the other content designers in the team and with the other multi-disciplinary team members (including design, development, UX, user research) and liaise with multiple stakeholders in the public health arena.
Key responsibilities:

* Working closely with content designers and other team members, including designer and developers, to deliver campaigns projects and always on content.
* Working closely with user researchers to carry out research, identify user needs, write user stories and consider user journeys.
* Working with Product Leads and Delivery Managers to agree project scope.
* Creating strategic content plans and making strategic content recommendations
* Leading and facilitating content workshops with stakeholders
* Produce copy and content assets that are accurate, timely, high quality (based on insight and outputs of user testing, relevant to the audience, easily understood, optimised for search engines) and to style.
* Manage work flow, content assets and approvals using JIRA and Confluence, recording time spent clearly and accurately on a daily basis.
* Ensure the appropriate signoff from the client, and that content is published quickly and efficiently.
* Monitor the performance of content, using analytics platforms and metric dashboards, and identify ways to improve the content and the product making recommendations to the client.
* Take part in show and tells, demos at client and all agency meetings - representing the team and providing content recommendations and strategic plans.
* Manage content daily using multiple CMSs.
* Liaise with technical team including front and back-end developers, infrastructure and test teams.
* Line management and mentoring responsibilities for Junior Content Designer in the team.

The role requires:

* Experience of writing health content in plain English for a consumer audience and ability to ensure that content achieves required quality standards in terms of accuracy, clarity, tone, style, use of language, accessibility and search engine optimisation (content standards applicable to the specific channel)
* An expert grasp of the principles of writing for different digital channel, platforms and a wider range of target demographics.
* Experience of user-centred online information design and different formats, elements and approaches to content and how best to use them.
* A good understanding of the techniques needed to make content accessible to ensure that content meets user needs.
* A good understanding of the differences between print and online content to contribute to shaping end-to-end Campaign journeys.
* A good understanding of entire content experience (i.e. multimedia, images) and how these can dovetail with written content to provide a seamless user experience.
* Ability to interact, influence and manage relationships with stakeholders.
* Ability to deliver under pressure and to tight deadlines.
* A working knowledge of using website content management systems
* Experience working in an Agile environment. The role requires that the content designer attends stand-ups, planning meetings and retros.
* Ability to manage and respond to feedback received on content published to internal and external stakeholders and resolve issues raised.
* Ability to engage with a variety of content authors, ranging from specialist editors to colleagues and members of the public and ensure published content is fully compliant with policies and standards.

If this role is of interest, please do apply ASAP with an up to date word version of your CV -they are looking to interview week commencing the 5th of August

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