Dialer Manager

6 days left

£20000.00 - £40000.00 per annum
29 Jul 2019
26 Aug 2019
Camryn Anderson
Job Discipline
Marketing (General)
Experience Level
Contract Type
Full Time
A Dialer Manager job in Central Glasgow offering a competitive salary managing dialers for the sales team.

Your new company
A not for profit organisation specialising in debt management is seeking a permanent Dialer Manager for their Head Office based in Glasgow City Centre. The organisation are seeking someone to start asap and are flexible to interview.

Your new role
You will be responsible for configuring and administering dialer campaigns and systematic programming to help manage inventory and drive business goals. This position will work closely with the sales team to deploy strategies that will maximise the efforts of the collectors by increasing right-party contacts and streamlining the inventory. This position will also run reports to show analysis of the productivity of the dialing campaigns, as well as staying compliant with all contract regulations we need to follow.

What you'll need to succeed
Job Duties and Responsibilities:

* Collaboration with sales teams on strategies for maximising dialer efficiency and compliance.
* Development and execution of dialer campaigns.
* Monitoring of agent activity and engagement on campaigns.
* Data analysis of campaigns, inventory penetration, company objectives and identification of new strategies to improve company performance.
* Administration and reporting on call management software.

What you'll get in return
The salary on offer for this role is dependant on experience. You'll receive training and support and career opportunities are possible. You'll enjoy a exciting and creative environment with modern tools and technology to get the job done and a team of hardworking, ambitious, like-minded individuals supporting

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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