Senior Loyalty Analyst

Recruiter
EMR
Location
England,London,City of London
Salary
£45000 - £50000 per annum + Bonus
Posted
10 Jul 2019
Closes
07 Aug 2019
Ref
1631895
Contact
Rebekah Cramp
Job Discipline
Data & CRM
Experience Level
Executive
Sectors
Financial
Contract Type
Permanent
Hours
Full Time
With innovation at the heart of everything, they do this Payments provider has already proved themselves on a global stage. With thousands of employees globally and an offering of hundreds of different payment types the business is now looking to invest further into their data and insights capability.

Reporting to the Insights Manager you will partner with the loyalty marketing team to provide critical insights into consumer behavior and how consumers are reacting with the scheme. This team will trust in you to deliver actionable insights.

With a culture that is built on a foundation of trust, inclusion, and collaboration and a flexible working environment, you will be supported to grow and develop your skills within leadership.

Key Responsibilities:

* Support the Loyalty Marketing team to deliver key insights into consumer behavior, consumer segmentation and opportunity to grow loyalty members.
* Analyze complex data to provide in-depth insights around consumer behaviors, trends, and areas of improvement and opportunity.
* Lead on the testing function and strategy to ensure that marketing and communications spend is being utilized effectively with solid results.
* Analyze the customer life cycle and identify areas for improvements.

About you:

* Experience working with loyalty or reward schemes before - this is critical for this role.
* You will need to be confident in SQL and have the ability to run complex SQL queries
* Have experience working with consumer data and providing actionable insights.
* Strong Excel skills
* R or Python for Statistical Analysis
* Tableau or other visualisation tools.
* The ability to present findings to stakeholders.
* Have experience working with large, complex and diverse data sets.

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