Marketing Manager - Insurance

4 days left

Recruiter
Better Placed
Location
England,London,City of London
Salary
£37000 - £56000 per annum + bonus and outstanding benefits package!
Posted
24 Jun 2019
Closes
22 Jul 2019
Ref
LB/28016
Contact
Lucy Butterfield
Job Discipline
Marketing (General)
Experience Level
Manager
Sectors
Financial
Contract Type
Permanent
Hours
Full Time
Marketing Manager - 12 month Fixed-Term Contract

£37-£56k per annum plus benefits

Central London

One of the UK's most innovative health insurers is currently recruiting a Marketing Manager to drive member engagement/experience

About the role:

* Driving member engagement and experience post-sale, including digital experience on the customer portal.
* Working closely with product and operational teams to ensure that member interactions are dealt with seamlessly across the customer journey.
* Providing members with an enhanced on-boarding journey, ensuring the customer remains at the heart of everything they do.
* Evaluating the member journey across all channels, - e.g. digital, print, social, SMS and voice.
* Creating and updating correspondence and customer communications.
* Delivering support on key project and product launches.
* Managing change communications regarding updates to products, pricing etc.
* Managing financial promotion assets and any changes or updates to these.
* Mentor and manage the workload and priorities of a Senior Marketing Executive.

About you:

* Marketing experience from within B2C/D2C financial services ideally.
* Experienced in crafting clear and concise customer communications.
* Experienced of working within a fast-paced environment.
* Knowledgeable in the area of insurance or investment products is desirable.
* Proven experience of navigating a matrix environment and confidence in dealing with multiple stakeholders.
* Some exposure to line management is preferred.

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