Partner Service Manager / Project Manager

Better Placed
£40000 - £50000 per annum + benefits
09 May 2019
06 Jun 2019
Kate Siegel
Job Discipline
Campaign Management
Experience Level
Contract Type
Full Time
This is a super rewards and loyalty company based in Central London (West End) who are looking for a project manager / partner manager. You will be working within the business operations team. You will be responsible for working with various clients within the business - ensuring that their relationship is well maintained and all client operations are managed accordingly both from a technical perspective but also from a client marketing perspective. Responsibilities

* Primary point of contact for all clients and internal teams
* Liaising with all technical support members to ensure that should a client have any issues with their service management then you will be able to find a resolution
* Partner set-up process management
* Agree and manage all Partner Service Level Agreements
* Product training and documentation - assist with the training for internal and client teams as appropriate
* Managing all relationships within the loyalty and partnership teams

The successful candidate will come to the table from a client services, project management, service management background - ideally within the world of loyalty / memberships etc. but not necessarily from a client agency background, You will understand how to deal with some technical issues but you don't have to be an IT expert!

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