Product Sucess Manager

Location
England,Berkshire,Reading
Salary
Up to £40000 per annum + Flexible working
Posted
12 Apr 2019
Closes
10 May 2019
Ref
14008953/001
Contact
Deborah Craig
Job Discipline
Insight
Experience Level
Manager
Contract Type
Permanent
Hours
Full Time
My client is looking for a confident, customer centric and strong communicator to come and join their growing business located in Reading


Client Details

My client is a leading provider of work-flow software solutions that enable law firms to be more efficient, more productive and more profitable. They offer a friendly, dynamic and supportive work environment


Description

The product success manager will be responsible for the below duties:

* Ensure the successful implementation of new products and relaunch projects for customers within the legal sector

* Bridging the gap between sales to project management

* Identify the success criteria and put into place action points to ensure the criteria is met

* Ensure customers feel supported and knowledgeable

* Help increase retention leaders to revenue growth and advocacy


Profile

For the Product success manager role, the desired skills set would be as below:

* Experience of working for, within or alongside the legal sector

* Experience providing change management in a B2B environment

* Previous experience of system implementations would be an advantage

* Tech savvy with the ability to translate complex information

* Gravitas and diplomacy

* Excellent interpersonal and organisation skills


Job Offer

Desirable benefits package and flexible work

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