Senior Customer Engagement Manager

Location
England,Warwickshire
Salary
£60000 - £65000 per annum
Posted
05 Apr 2019
Closes
03 May 2019
Ref
14002866/001
Contact
Matthew Burling
Job Discipline
Campaign Management
Experience Level
Manager
Sectors
Retail
Contract Type
Permanent
Hours
Full Time
Fantastic opportunity for a commercially minded and customer-centric marketer to join a growing retail buisness. This roles is designed to put the customer at the heart of everything they do.


Client Details

Our client is a rapidly growing retail business with a truly multichannel route to market. Customer-centricity is key and has underpinned their success - this role is all about taking that customer relationship to the next level.


Description

This is a truly fantastic opportunity. Reporting to the Marketing Director, the Senior Customer Engagement Manager will lead a team in driving the marketing strategy through both direct and digital channels. You will balance commercial understanding with a customer first mindset to ensure that all activity can be measured, grown and most importantly loved by customers.

The scope of this new role is wide and will involve running customer campaigns, driving loyalty, harnessing CRM to target effectively, instore activation, ensuring enhanced website content and at all times ensuring consistency of brand / message.


Profile

The successful Senior Customer Engagement Manager will:

- be a customer-centric marketer with a background in retail (ideally)

- be adept at managing a consistent brand message through multiple routes to market (digital / traditional direct)

- have a mindset that thinks of customer acquisition, engagement, loyalty and retention

- be passionate and driven to make a difference


Job Offer

Excellent salary + benefits

More searches like this