CRM Consultant

7 days left

Better Placed
28 Feb 2019
28 Mar 2019
Liz Hopkins
Job Discipline
Data & CRM
Experience Level
Contract Type
Full Time
Key responsibilities: Deliver a CRM change programme to deliver increased productivity and improve integration.

1 Leading development of the CRM change programme together with third parties and internal stakeholders to agreed Senior Leadership expectations, agreed timelines and specifications.
2 Ongoing management of the CRM change programme, ensuring dependencies are tightly managed to hit key milestones and deliverables.
3 Reporting against delivery to the sponsor and Senior Leadership team when required
4 All CRM related supplier relationship management responsibilities
5 Data audit and migration lead to ensure governance not compromised at any point
6 All CRM related budget management ensuring the CRM change programme and CRM is delivered to agreed budgets.
7 Define and deliver new processes to support / work with the new CRM
8 Documenting risks and providing mitigation plans and assurance throughout the CRM change programme
9 Accountable for embedding the new CRM into the organisation. Providing training and guidance materials for use as appropriate

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