Retention Marketing Manager

5 days left

Location
England,London
Salary
£38000 - £45000 per annum
Posted
21 Nov 2018
Closes
19 Dec 2018
Ref
13971862/001
Contact
Matthew Scarfe
Experience Level
Manager
Contract Type
Permanent
Hours
Full Time
The role of Retention Marketing Manager is for a leading UK Brand with leading Telecomms, Broadband and TV products. You will help to reduce customer churn and maximise LTV.


Client Details

The client is a household name with industry leading products across Telecomms, Internet and Television. They offer excellent opportunities for long term career progression.


Description

The responsibilities of the Retention Marketing Manager position include the following:

Develop communications for retention campaigns across BTL channels - online and offline
Work closely with propositions and insights teams to ensure commercial customer centric plans are optimised
Assess campaign data, results and segmentation to maximise effectiveness and reduce churn
Provide regular updates and work closely with forecasting teams
Proactively make recommendations to improve LTV


Profile

The successful candidate for the London based position will possess the following:
Previous Marketing experience specifically with regard to B2C Retention Campaigns
You will ideally have worked in Telecomms, Internet, Energy or Financial Services
Excellent understanding of segmentation and post campaign analysis
Strong verbal and written communication skills
Able to influence senior stakeholders and take a highly commercial approach
Be degree educated


Job Offer

The London based role for Retention Marketing Manager offers a competitive salary plus bonus.

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