Member Retention Experience Manager

Location
England,Lincolnshire,Stamford
Salary
£40000 - £45000 per annum
Posted
13 Nov 2018
Closes
11 Dec 2018
Ref
13969424/001
Contact
Charley Ford
Experience Level
Manager
Sectors
Public Sector
Contract Type
Permanent
Hours
Full Time
You will be a member champion - develop, manage and implement the journey to full membership and retention strategy.


Client Details

Public Sector / NFP


Description

* Own and provide leadership for the full member growth and retention (engagement, retention and renewal)
* Develop and continually improve the member journey and touch points, seeding in the right content, product, communications and calls to action and drive optimal experience and satisfaction
* Work across function and with Marketing to oversee and manage the development, planning and execution of retention campaigns, programmes and initiatives
* Delivery of full end-to-end Marketing campaign activity
* Responsible for member insights such as reporting and key metrics


Profile

Strategic and hands-on Marketer

Commercially minded and customer focussed


Job Offer

40-45k

Stamford based

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