Interim UX & UI Designer

Expiring today

Recruiter
EMR
Location
England,London
Salary
£100 - £140 per day
Posted
20 Sep 2018
Closes
18 Oct 2018
Ref
1630760
Contact
Keagan Seal
Job Discipline
Digital
Experience Level
Executive
Sectors
Charities
Contract Type
Contract
Hours
Part Time
Interim UX & UI Designer - Charity - Temp to Perm

Well established charity are looking for a UX/UI designer. Making recommendations to colleagues at all levels on optimising user experience with a view to increase conversion of supporters to financial supporters, in turn increasing income. Conduct and report on user testing of fundraising products.

ABOUT THE ROLE:

* Represent the voice of the user in cross functional teams developing products that encourage people for financial support.
* Conduct user research to generate insight for new and existing products, using a variety of techniques including e.g. card sorting, co-creation, online surveys, focus groups, in-depth interviews, moderated and remote usability analysis, ethnographic field studies, usage analysis, and heatmapping.
* Regularly review the user experience of live products and journeys to identify and recommend optimisations and improvements to drive key performance metrics.
* Combine research output with business requirements to create UX design artefacts such as task flows, sketches, wireframes and prototypes, defining user-centred experiences in fundraising products, ensuring that research learnings are carried through the project lifecycle.
* To develop the visual design ensuring consistency across all fundraising products.
* Support internal fundraising teams to develop insight-driven customer journey maps and translate these into optimised product and journey designs.
* Regularly review the user experience of live products and journeys to identify optimisations and improvements and work with the fundraising team to deliver and optimisation programme.
* Develop joined-up, holistic information architecture to ensure smooth navigation and consistent experience across fundraising products.
* Keep up to date with changing UX design trends through research and networking and translate these into practice as appropriate
* Be an advocate across the fundraising team for the value of UX, delivering staff briefing sessions as required
* Accountabilities also include a responsibility on behalf of the job holder to undertake any other duties that are relevant to the job as requested by the line manager

ABOUT YOU:

* Strong practical skills in a broad range of user research techniques, e.g. card sorting, co-creation, online surveys, focus groups, in-depth interviews, moderated and remote usability analysis, ethnographic field studies, usage analysis, and heatmapping
* Data presentation skills
* User journey mapping
* Product prototyping, wireframing and sitemapping (using e.g. Axure, Sketch, Invision)
* HTML, XHTML, CSS, including template design and construction
* User behaviour analysis tools e.g. Google analytics, Hotjar
* 2 years experience in a UX/UCD role
* 2 years of working in cross functional teams, ideally including agile product development
* Portfolio of completed research and design projects, with demonstrable results
* Demonstrable experience of translating user insight into design
* Demonstrable experience of working with personas and audience segments
* Experience of implementing A/B and multivariate testing and interpreting results
* Experience of interpreting GA, heatmapping and other analytics tools to understand audience behaviours

ABOUT THE BRAND:

Amazing opportunity for an entry level digital designer to join a well-established charity. An amazing cause conducting world-leading research, award-winning advice services and life-changing campaigns.

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