Head of Clothing & Home (C&H) Customer Offer Planning

Salary to 150k plus bonus and excellent benefits.
25 Jul 2018
22 Aug 2018
Job Discipline
Experience Level
Contract Type
Full Time

Head of Clothing & Home (C&H) Customer Offer Planning
Salary to 150k plus bonus and excellent benefits.
Job Ref. ASEY\ Head of C&H Customer Offer Planning

The company:

M&S is going through an exciting transformation.  We have a new Clothing and Home (C&H) leadership team, with a bold customer-centric growth strategy and stretching online growth ambitions.  As part of this broader business transformation, marketing is undergoing substantial change.  We have recently restructured to create a faster, more agile and commercially accountable function, with a focus firmly on digital and direct to customer communication.  We are investing in new technology with the aim of being more responsive, relevant and relentlessly new – while significantly increasing sales through our online channels. 

The role:

This is an exciting opportunity to play a vital part in the transformation of one of the world’s most famous brands.  To deliver against our goals, we have created the new role of ‘Head of Customer Offer Planning’.  This key leadership team role will work with the Marketing Director and other members of the leadership team, as part of a fast-paced and vibrant department, to plan all customer facing activity, ensuring that we deliver against our brand and commercial targets, while maximising resources as efficiently and effectively as possible.  

The candidate:

  • Strong experience working with a dynamic Marketing environment, with strong customer and budget and resource planning accountabilities
  • Exceptional team leadership and development skills
  • Able to demonstrate strong commercial acumen
  • Exceptional influencing and stakeholder management experience
  • Proven ability to manage long-term planning across several different functions
  • Proven ability to manage change effectively in an agile and lean operating model
  • Highly skilled Project Manager

Ready to take on one of the best new jobs in Marketing? Please send your CV via the Apply button with your location and remuneration requirements – and quote the job reference at the top of the page.

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