Brand & Customer Experience Manager

£35000 - £40000 per annum
09 Jul 2018
06 Aug 2018
Sevda Savas
Job Discipline
Brand & Product
Experience Level
Contract Type
Full Time
This role is responsible for the customer experience at point of contact and all marketing related activity in store! This is the perfect opportunity for someone who is dynamic, fun and absolutely loves all things brand!

Client Details

The business are a leader in their respective category and undergoing some impressive growth! They are expanding their retail stores and offer a dynamic, driven, fun and hard working environment for an individual to really make an impact!


Some of the key qualities required for the role are as follows:

* Think critically…Take a well-ordered, logical approach organizing work; and planning action.
* Build strong relationships…Foster trust and cooperation among coworkers, guests, and suppliers; develop and sustain personal contact in order to provide mutual benefit. Value and remain open to new ideas and perspectives.
* Think strategically…Foresee and take action to deal with problems and opportunities.
* A design eye…you have appreciation for flow of design and typography, with an interest in photography and interior design
* Drive for change…Drive for improvement in all facets of organizational life.
* Be passionate in understanding customers…An inquisitive nature and a desire to understand the mindset, behaviour, expectations and desires and exceed them
* Be skilled in project management…Use tools and processes to identify project goals, set and manage the schedule, anticipate and identify issues, remove obstacles, delineate responsibility, track task completion, and communicate progress.
* Adept in communication….A strong communicator who adapts the message to fit the needs of the audience
* A brand advocate….A personality that champions the core fabric of the brand and engages the business in adhering to it


The successfull candidate will have:

* Marketing degree / equivalent/ Higher education
* Marketing experience a must
* Project management skills - this is a fast paced role and the successful candidate will be able to work on multiple projects simultaneously, delivering a consistently high standard of accuracy
* Agency management experience is critical

Job Offer

There is a competitive package on offer including benefits.

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