Assistant Knowledge Manager

Location
England,London
Salary
£35000 - £42000 per annum
Posted
03 Jul 2018
Closes
31 Jul 2018
Ref
13934043/001
Contact
Marcus Deeks
Experience Level
Analyst
Contract Type
Permanent
Hours
Full Time
Unique opportunity to join a leading & Global Energy company as an Assistant Knowledge Manager based in London.


Client Details

Global & Leading Energy company based in central London.


Description

As the Assistant Knowledge Manager you will:

* Contribute to the Knowledge Management Strategy
* Support the enhancement of the central Business Development Platform (BDP); its content, functionality, training and adoption across the business
* Review and update processes and work flows to ensure quality control measures are adhered to, standards maintained and content is kept up to date
* Build and nurture a network of Subject Matter Experts from across the business to create and enhance content
* In liaison with Business Development personnel, proactively translate future market trends and customer needs into BDP content and functionality so as to pre-empt future content requests
* Actively seek out and identify best practice; publicising its arrival to the BDP
* Supporting internal customer requests for knowledge; listening to their requirements and navigating them to the best fit content
* Support the 'Red Review' process for major bids
* Supporting lessons learnt processes with Bid Managers to continuously understand customer perception and improvements required
* To actively 'market' the BDP and professional approach towards Knowledge Management


Profile

The successful candidate will ideally have experience of:

* Working in a Knowledge Management function / Service in a complex diverse business environment
* Working within the business development lifecycle, the stages involved and requirements at each step from knowledge management system users
* Enhancing Office365 / SharePoint / similar Knowledge management systems to maximise uptake, functionality and future proofing
* Development of written and visual content, reviewing content, challenging and enhancing quality
* Proactively sourcing new content, liaising with subject matter experts
* Analysing problems, designing methodical improvement plans, driving projects through to completion


Job Offer

Competitive salary circa £35-£42k plus excellent benefits on offer to the successful Assistant Knowledge Manager in London.

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