Project Communications Manager

Location
England,London
Salary
£280.00 - £340.00 per day
Posted
02 Jul 2018
Closes
30 Jul 2018
Ref
3356570
Contact
Verity Slade
Experience Level
Manager
Contract Type
Temporary
Hours
Full Time
Communications Project Manager £300-£350 per day to start ASAP Central London 3 months +

Currently seeking to hire two Project Communications Managers, who would ensure we are communicating effectively and collaboratively on current and future major projects led by Strategic Estates. By working closely with our two Customer and Engagement Partners, the Project Communication Managers will be proactive in identifying and communicating activities that will impact customers and users of the estate, some of whom are high profile politicians. They will need to promote the benefits and impacts of SE projects amongst Members, Peers, including those on committees, their staff and staff of both Houses. To do all these things, they will need to work with central communications team, our maintenance and accommodation teams, and with colleagues throughout SE including our busy and high profile core project delivery team.

Key responsibilities

* Facilitate collaboration between the teams delivering works on the parliamentary estate to obtain information, and analyse this to maintain an overview of customer impact on a weekly basis and longer term
* Communicate this on an ongoing basis ensure stakeholders are informed in good time, particularly with regard to the delivery of projects and likely customer impact
* Help with troubleshooting and reactive communications when issues arise
* Contribute to the drafting of papers on SE projects and programmes to be submitted to the various boards, commissions and committees of both Houses, gathering information from our project teams and others as needed
* Monitor feedback, and act on this to improve communications and service delivery.
* Develop proactive communications on our work and upcoming projects and impacts
* Develop communications plans for selected programmes and projects as requested, analyzing stakeholders to these are mapped and engagements recorded
* Liaise with project teams to provide content for use by Communications teams in providing key corporate communications, e.g. newsletters, posters, intranet.
* Help maintain and develop our communications strategy and plan for Strategic Estates
* To support SE internal comms via a number of internal communication channels
* Contribute to maintaining SE web and intranet pages and ensuring these are customer focused
* Act as one SE point of coordination for drafting responses to requests for information, including Parliamentary Questions and Freedom of Information/ Environmental Information requests, with SE and corporate teams as necessary.
* Help corporate teams respond to media interest in a timely manner, e.g. provide content and facts for media team to draft press releases and develop 'lines to take'.
* Support our liaison with external parties, such as local government, to plan and communicate the impact of our projects on public domain and neighbours.

We are looking for someone with excellent interpersonal, influencing and communications skills, with a track record of customer service. Experience of internal communications, stakeholder engagement and seeking and acting on feedback to improve processes, and an understanding of a project environment would be an advantage. The post-holder will also contribute to the development of the SE communications strategy and plan. If this role if of interest please do apply ASAP with an up to date word version of your CV highlighting all your relevant experience

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