Customer Insight Analyst

Better Placed
£20000 - £30000 per annum + Bonus
20 Jun 2018
18 Jul 2018
Claire Eason
Job Discipline
Experience Level
Contract Type
Full Time
Marketing Insight Analyst

Travel (B2C)

West Midlands - (Flexible working, inc. working from home)

£20,000 - £30,000 + Bonus

I am working with an award winning travel business based in the West Midlands.

With an instantly recognisable brand loved by many, they continue to be market leaders, achieving their ambitious growth plan year on year. Priding themselves on diversifying their products and service offering, they are able to stay ahead of the curve solidifying their position in the market.

An exciting opportunity has now arisen for a Marketing Insight Analyst to join their Insight Team (currently 6 people).

This is a chance for you to work with an iconic brand and a business that is focused on the development and progression if it's employees. The training, courses and learning from the team is invaluable and a huge opportunity for a graduate or someone looking to move on in their career.

The key remit of this role is to provide insight and assist in the understanding of customer behaviour, trend and movement within the business.

In position, the Customer Insight Analyst key responsibilities include:

* Assist in analysing all areas of the business through the lens of the customer; website, product, commercial/finance and marketing using SQL
* Conduct ad hoc projects and analysis on customer and commercial data
* Assist in the management and analysis of email and DM campaign selections
* Develop skills in modelling and segmentation

This is an exciting role for a graduate keen to pursue a career in customer insight or for an experienced commercial, marketing, CRM or digital analyst to add real value in analytics and insight for the business.

It's important that you have strong communication and influencing skills, you must be highly numerate and have a genuine love of data.

They offer flexible working hours (including working from home). Their offices are commutable from Birmingham, Coventry, Wolverhampton, Derby, Nottingham, Leicester, Stafford and Stoke.

Please get in touch for details -

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