CRM Executive

Recruiter
Prezzo
Location
London
Salary
Up to £30,000
Posted
01 Jun 2018
Closes
29 Jun 2018
Job Discipline
Data & CRM
Experience Level
Executive
Contract Type
Permanent
Hours
Full Time

CRM Executive

London

Salary up to £30,000

About us

At Prezzo Ltd. we believe that the most important asset to any successful business is great people. We work hard to attract staff that are friendly, positive, energetic team players.

Our teams are growing! We have an exciting opportunity to bring on a CRM Executive to join our Commercial and Insights team!

The Role 

You’ll be working alongside our CRM & Promotions Manager and our Email CRM Specialist. Together the team is responsible for ensuring the execution and development of our CRM plan. With a focus on targeted, personalised content, regular A/B testing and building of trigger campaigns. The long-term aim of driving customer loyalty, brand recognition and relevant, exciting content.

Key Responsibilities

  • Build and execution of our email communication plan
  • Ensure QA processes are followed and campaigns are successfully delivered
  • Troubleshoot HTML email rendering issues (mobile rendering, different domains)
  • Work closely with Commercial, Marketing and digital teams to improve/develop the customer journey and ensure consistent messaging at each touch point
  • Reporting CRM activity and communicating this to the wider marketing team

Skills

Essential

  • Experience working with Salesforce or similar Email Service Providers
  • HTML and CSS experience
  • Exceptional eye for detail with strong organisational and prioritisation skills
  • Inquisitive thinker and can look at communication from customer point of view

Desirable

  • Experience in building/designing mobile responsive email HTML templates
  • Strong understanding of customer lifecycle and how to influence customer behaviour
  • Knowledge of FastStats Discoverer/People Stage (full training will be available)
  • Adobe Photoshop experience

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