Channel Campaign Monitoring Specialist

Location
England,London
Salary
£35000 - £38500 per annum
Posted
29 May 2018
Closes
26 Jun 2018
Ref
13924781/001
Contact
Marcus Deeks
Experience Level
Analyst
Sectors
Financial
Contract Type
Permanent
Hours
Full Time
Unique opportunity to join a leading Financial Services company as a Channel Campaign Monitoring Specialist based in central London.


Client Details

Industry leading Financial Services company based in Central London.


Description

As the Channel Campaign Monitoring Specialist based in London you will:

* Lead the monitoring operation to enable the marketing channel owners to deliver to their full potential and expectation.
* Create and maintain monitoring logs across all company marketing channels to maintain an audit of incidents and remediation taken to close any incidents
* Work closely with the team to ensure monitoring of all aspects of all marketing activity - creative, partner control, reporting pre and post live check, product briefs etc. are consistently reported appropriately.
* Actively manage any and all complaints for the correct channel owners and maintain monitoring logs of said complaints across all marketing channels
* Invoicing and Purchase Order management
* Support any conduct-related initiatives resulting from such complaints (or other sources).
* Perform daily/weekly/monthly reporting as appropriate to individual channel owners.
* Deliver accurate and timely updates of monitoring which will be used to identify any risks and opportunities, proactively managing them to ensure we deliver against our Manifesto.
* Build and create links via raising source codes and appending them to the correct URL templates Supporting Compliance Specialist
* Supporting the monthly reporting (an internal forum for customer and conduct risk)
* Maintain Supplier Management Actions
* Annual marketing audit
* Regularly review competitor insight and marketing practices, identifying as and when products are prominently and appropriately positioned or not and reporting back to the team
* Own the Risk & Control tracker, ensuring that channel owners keep it up to date
* Post live checks to ensure financial promotions are displayed compliantly
* Monthly checks to ensure the correct products are coming through expected channels, looking at the credit intermediary, type of pre-approval and correct rate
* Annual check of FCA registered address against an annual attestation from partners and address listed on our internal systems


Profile

The successful candidate will have:

* Monitoring post-campaign activity across marketing channels and being reactive to implement changes as and when necessary
* Maintaining records
* Excel, skills
* Relevant subject matter expert knowledge including regulatory knowledge in credit card marketing
* Familiarity with compliant credit card marketing, ASA adjudications
* Practical knowledge of FCA CONC handbook and ICO rules for direct marketing
* Familiarity with various forms of digital marketing activity and product comparison websites
* Familiarity with online acquisition journeys


Job Offer

Competitive salary circa £35-£38k + excellent benefits on offer to the successful Channel Campaign Monitoring Specialist in London

Similar jobs

Similar jobs