Customer Experience Lead

Location
Wales,Cardiff
Salary
£250.00 - £350.00 per day
Posted
15 May 2018
Closes
12 Jun 2018
Ref
3312507
Contact
Richard Taylor
Job Discipline
Insight, Market Research
Experience Level
Manager
Sectors
Financial
Contract Type
Temporary
Hours
Full Time
Interim Customer Experience Lead to work on an exciting transformation project for an employer of choice.

Your new company

You will be working on a short term interim contract for a finance company in the centre of Cardiff's vibrant city. They have state of the art offices that offer an agile working environment.

Your new role

This is an interim role for approximately 3 months. You will help define the customer experience that will ensure the company sets itself apart form its competitors. You will lead and support, the strategy and the delivery of the experience working across multiple teams within the business and senior stakeholders. You will help to

What you'll need to succeed

You will be an expert and have a true passion for customer experience. You will be able to hit the ground running on this exciting project so experience of working within financial services or a regulated environment would be ideal with the ability to deliver at pace. Experience of road mapping and developing strategy is essential.

What you'll get in return

You will get to work for an employer of choice in Cardiff. You will get the opportunity to work on a short project and have a healthy day rate.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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