Digital Insight Specialist

Location
England,London
Salary
£25375 - £29375 per annum + pension
Posted
26 Apr 2018
Closes
24 May 2018
Ref
13916233/001
Contact
Ben Cook
Job Discipline
Data & CRM
Experience Level
Analyst
Contract Type
Permanent
Hours
Full Time
The purpose of this position is to gather and analyse customer data in the digital sphere to better understand their behaviours in order to make effective business decisions.


Client Details

Based in London, this client is a world leading institution in the Arts sector, established over a century ago. They aim to engage and influence their audiences, ultimately making a positive difference to the world.


Description

The Digital Insight Specialist will play a critical role in long-term strategy of the institution through:

* Being the digital analytics expert, including using Google Analytics and paid-for packages
* Directing the implementation of analytics code
* Analysing CRM data to create actionable reports in Excel and other software
* Presenting ideas on user journeys to show where improvements can implemented
* Working interdepartmentally to understand different reporting and insight needs
* Enabling teams to self-serve in their digital analytics


Profile

The successful Digital Insight Specialist will have:

* Great knowledge of digital analytics and reporting
* Demonstrable understanding with analytics packages
* Ability to implement analytics code
* Ability to train colleagues on analytics packages
* Knowledge of Excel and CRM


Job Offer

The Digital Insight Specialist will have a permanent role paying up to £29,375 + a 20% employers pension contribution.

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