CRM Communications Executive
- Recruiter
- EMR
- Location
- England,London,City of London
- Salary
- £33000 - £41000 per annum
- Posted
- 06 Apr 2018
- Closes
- 04 May 2018
- Ref
- 1630076
- Contact
- Jamie Lewang
- Job Discipline
- Communications, Data & CRM
- Experience Level
- Executive
- Contract Type
- Permanent
- Hours
- Full Time

Responsibilities of the CRM Communications Executive:
* Copywriting and designing email campaigns through Salesforce, providing data selection criteria and monitoring performance
* Working cross-functionally to monitor the reporting for Customer KPIs
* Manage email and SMS retention campaigns end-to-end, including post campaign analysis and reporting to stakeholders
* Manage all customer communications, and working with other departments to understand requirements and deliver excellent customer service
* Support the CRM function, providing updates on performance, drawing up test campaigns and quarterly activity
Key Skills of the CRM Communications Executive:
* Proven experience in a CRM marketing function
* Comfortable working with stakeholders on all elements of campaign delivery
* Strong experience in Salesforce Marketing Cloud and data analysis
If you are interested in joining a collaborative Fintech team with a supportive work culture, and are passionate about customer engagement and retention, we would love to hear from you.