Communications and Engagement Officer

The post holder will be responsible for planning, co-ordinating delivery, and evaluating high quality external events and engagement activities, designed to enhance corporate reputation, promote learning and influence behaviours in line with our five-year corporate strategy 'Delivering fair resolution and learning from harm'. Some of the events will be provided on a paid-for basis so must serve the needs of the customer and be delivered to a high standard. Reporting directly to the Membership and Stakeholder Engagement Manager, the post holder will play a key part in supporting the delivery of the annual work plans of the Membership and Stakeholder Engagement Team and reporting regularly on the accomplishment of set milestones and risks to delivery.

These activities will be delivered as part of a communications and engagement mix that includes media relations, digital, internal communications and corporate communications. The post holder will work closely with others in the Membership and Stakeholder Engagement Team to implement and promote the NHS Resolution corporate identity style internally and externally needs someone that can really hit the ground running ideally with a mix of marketing. comms and events.

The successful candidate will be able to demonstrate the below:-

* Degree educated or equivalent experience in a communications and/or project management role
* Demonstrable engagement or communications experience, working with senior level staff, ideally within the NHS or similar organisation
* Demonstrable event management experience
* Excellent written skills with experience of drafting, formatting and editing materials
* Ability to deliver accurate work objectives to competing and conflicting deadlines
* Excellent engagement planning and project management skills to ensure external engagement activities enhance the reputation and promote our corporate objectives
* Ability to produce audience specific events and materials, understand their needs, adapt delivery styles to suit with speed and accuracy
* Ability to influence and negotiate with senior staff and partners on issues which may involve juggling deadlines and priorities.
* The ability to present complex, sensitive or contentious information in simple to understand ways for a variety of audiences
* Proficient IT skills and abilities in using all Microsoft Offices packages (i.e. Outlook/Word/Excel/PowerPoint etc)
* Good knowledge of current health system and its key stakeholders
* Experience of planning, implementing and evaluating effective engagement activities with tangible examples of successful delivery
* Good knowledge of current health system and its key stakeholders
* Experience of planning, implementing and evaluating effective engagement activities with tangible examples of successful delivery
* Evidence of using a wide range of communications tools and channels with the ability to identify the correct format for particular audiences
* Good knowledge of current health system and its key stakeholders
* Experience of planning, implementing and evaluating effective engagement activities with tangible examples of successful delivery
* Evidence of using a wide range of communications tools and channels with the ability to identify the correct format for particular audiences
* Previous Line Management experience

If this role is of interest please do apply ASAP with an up to date word version of your CV highlighting all your relevant experience PLEASE DO APPLY ASAP

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