CRM Executive

Location
England,West Midlands
Salary
£24000 - £26000 per annum
Posted
02 Oct 2017
Closes
30 Oct 2017
Ref
13859696/001
Contact
Sophie Shanu
Job Discipline
Data & CRM
Experience Level
Assistant
Sectors
Retail
Contract Type
Permanent
Hours
Full Time
* Brilliant opportunity to join a large retail company

* Seeking an experienced CRM Executive for vibrant company


Client Details

Our client is a National Retail company based in the West Midlands that is continually focused on improving service and quality.


Description

The CRM Executive will be responsible for analysing key data in order to understand customers and make recommendations on the loyalty programme strategy. This information will give a clear perspective on how shoppers and also provide key commercial information on store KPI's. They will work closely with the Marketing team to assist in tailoring customer focused offers and campaigns in order to increase sales and footfall into stores as well as online. They will have a wider understanding of competitors and will monitor competitor behaviour and understand the customer's opinion toward competitors, in order to identify opportunities for our client within the market. They will execute loyalty campaigns that engage with the retailers customers through multiple channels.



The CRM Executive will have excellent communication skills and will work with cross-functional teams within the business.


Profile

The successful CRM Executive will have:



Understanding of CRM software



An analytical mind-set



Excellent communication & team skills



Good Commercial understanding



A "can-do" attitude



Brilliant organisational skills


Job Offer

Salary £23,000- £26,000 + Benefits

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