Employee Engagement Manager

England,West Midlands,Birmingham
£35000 - £40000 per annum
22 Sep 2017
20 Oct 2017
Steve Smaylen
Experience Level
Contract Type
Full Time
As the Employee Engagement Manager for the General Insurance division, your role will involve using digital and face-to-face channels to capture, create and deliver great content; bringing to life the difference our client makes to customers, communities and colleagues alike.

Client Details

UK leading financial services businesses, recognised nationwide.


* Develop and manage the implementation of the general insurance internal communications strategy and plan including full channel management, content, metrics and insight.

* Plan, co-ordinate and support the engagement initiatives across the GI business division, linking in with business area leads to support their ongoing engagement approach whilst identifying and driving improvement activity.

* Proactively build excellent stakeholder relations and an effective internal network to seek out GI news, business updates and success stories.

* Lead and manage assigned projects as required. Manage the communication to Birmingham colleagues, encompassing all staff within the site; helping to drive wellbeing, engagement and site specific initiatives.

* Manage the GI intranet site and all other appropriate channels (including our face-to-face channels such as Leadership briefings), to inform, educate and engage audiences across the GI locations. Ensure all content is relevant and timely.

* Effectively implement initiatives to maximise GI's exposure in internal communications of the Group such as the Loop, and co-ordinate Group communications and initiatives within their own GI communications programme.

* Effectively implement plans to maximise CEO, senior managers and key business managers' profiles, key messages and projects within GI. Build and maintain relationships with key stakeholders and third party suppliers to ensure timely and effective delivery of communications activities as required; monitoring usage of applicable budget.

* Develop all communications in line with best business practice


* Broad understanding of different media, audiences and their needs for effective communications.

* Ability to adapt communication styles to suit the audience and messaging.

* Experience of delivering multi-channel communications within a multi-site environment, to inform, engage and inspire.

* Experience of developing and delivering engagement strategies which link into the divisional strategic objectives

* Experience in managing complex communications programmes including: large-scale events, and internal communications/campaigns Excellent project planning and time management.

* Excellent communication skills, both oral and written. Ability to interpret complex information. Excellent attention to detail.

Job Offer

Benefits including a competitive basic salary, a generous pension scheme, life assurance, 22 days' (with potential to rise to 26 days) holiday and discretionary performance related bonuses.

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