Senior CRM Manager

Location
England,London
Salary
£55000 per annum + Superb benefits package
Posted
23 Aug 2017
Closes
20 Sep 2017
Ref
13853502/001
Contact
Paul Nathan
Job Discipline
Data & CRM
Experience Level
Manager
Contract Type
Permanent
Hours
Full Time
Senior CRM Manager - part of the Senior Management team and reporting directly to the Head of Marketing, the main aim of this role is to create a smoother customer experience for the organisations stakeholder group, and to take advantage of commercial opportunities (up-selling etc) in a more organised and effective way.


Client Details

My client represent some of the biggest and most popular brands and businesses in the world. Based in London, my client offer an extremely diverse product and service offering - Very forward-thinking and commercially minded Professional Body based in London.


Description

The successful Senior CRM Manager will be a CRM expert, and have experience collating data and segmenting data in order to allow internal departments to operate more commercially.

You will create a CRM strategy from scratch, and with the wider team (line managing 3 people), you will ensure a smooth and seamless customer experience for the external stakeholder groups/customers.

Someone that can understand data enough to be able to spot commercial opportunities, and drive general CRM performance.

With the SMT, put together a wider strategy for the business that will allow numerous internal departments to utilise multi-channel marketing and Communication channels more commercially and effectively through the analysis of CRM data and results.


Profile

Ideally you will be commercial and have a very analytical mind-set.

The successful Senior CRM Manager will be a CRM expert, and have experience collating data and segmenting data in order to allow internal departments to operate more commercially.

Minimum of 5 years experience

Someone that can demonstrate an interest in e-commerce marketing

Analytical thinker

Strategic

Ideally has experience line managing


Job Offer

This is a permanent position for a key client of mine based in London. The position is paying circa £55,000 with a superb benefits package on top.