CRM Executive

£14.00 - £17.00 per hour
21 Aug 2017
18 Sep 2017
Amber-Rose Chapman
Job Discipline
Data & CRM
Experience Level
Contract Type
Full Time
Your new company

Hays are currently working in partnership with a high end luxury brand to recruit a CRM Executive based in Warwickshire on a temporary basis.

Your new role

You will support the team and have responsibility for all aspects of the day to day running of the CRM system including maintaining customer data, sales process and activity management, campaigns and the definition and management of CRM processes. You will create and coordinate the delivery of all prospect & customer contact plans and will be responsible for monitoring and reporting on prospect & customer acquisition, sales conversion, customer loyalty and the customer engagement experience, in addition to reporting on the ROI of the various dealer and regional campaigns.

What you'll need to succeed

The successful candidate must have past experience working in a CRM role ideally within Retail with Luxury Brands. Key Skills/ Experience Required

* Sales force & Trailhead Accreditations.
* Hands-on practical experience in CRM systems and/or processes, preferably in a luxury brand environment in a commercial/retail capacity.
* Experience of successful execution of similar project across different functions and departments.
* Previous knowledge and experience of working in cross-functional teams .
* Experience in planning, implementing and measuring individual direct marketing campaigns via simple, highly visual reports.
* Thorough knowledge of MS Outlook, Excel (including pivot tables, chart creation), Word, Previous knowledge and experience of running CRM or contact plan programmes within the luxury and/or retail sales sector.

What you'll get in return

In return you will receive an hourly salary between £14-£17 per hour and the opportunity to work with an Iconic Luxury Brand.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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