Community Manager

Recruiter
Location
England,Surrey,Egham
Salary
£25000 - £30000 per annum
Posted
08 Aug 2017
Closes
05 Sep 2017
Ref
1629083
Contact
Kieran Fanner
Job Discipline
Other
Experience Level
Executive
Sectors
Other
Contract Type
Permanent
Hours
Full Time
We are looking for a Social/Digital Marketing Executive to join a very exciting food retail brand that is making its way to the United Kingdom for the first time.

The iconic 50 year-old brand is off to a great start as they take on the competitive UK market place. After media interest in the national launch in Spring 2017 it is no surprise the first store is a roaring success.

As they look ahead to a busy expansion plan across the UK, they are looking for enthusiastic, open-minded and driven people to join the journey.

Responsibilities:

* Manage day-to-day social media conversation across all UK Social Media channels, including Facebook, Twitter, Instagram & Snap Chat.
* Provide a best-in-class conversation with all of our guests, both proactively and reactively, with our warm & friendly tone of voice. This includes responding to our guests via email and escalating guest feedback to our store management and operations team.
* Use your experience in building a social community to explode the size of the UK community
* Be a social media native - know what works best on different platforms and how to get the most engagement from our community
* Be confident when responding to overly positive brand fans and negative commentary on Social - know when to respond and when not to respond and how best to engage with our senior management on issues
* Support the Marketing Manager and Social Agency with promo calendar campaigns, content creation and reporting
* Support the execution of new store opening campaigns and events - be available to travel to UK regional cities for store openings.

This is a fantastic opportunity to join a very well know brand that is exploding into the UK market and grow with a very well backed

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