CRM Co-ordinator

Location
England,London
Salary
£21000 - £24000 per annum
Posted
12 Jul 2017
Closes
09 Aug 2017
Ref
13794657/001
Contact
Marcus Deeks
Experience Level
Assistant
Contract Type
Permanent
Hours
Full Time
Unique opportunity to join a leading Events and Media company in London.


Client Details

Forward-thinking Events and Media company based in London.


Description

As the CRM Co-ordinator for this leading Media & Events company in London you will be responsible for executing the CRM program on a day-to-day basis including end-to-end production of direct customer communications.

Key responsibilities include:

* Coordinate online systems for all company travel trade events as well as the mobile output of meeting system

* Work closely with CRM Manager to support system developments and implementations

* Work together with internal stakeholders to prepare and execute event phase delivery

* Liaise with systems technical support when necessary

* Processing all required systems administration tasks quickly and accurately

* Responding quickly to any internal support requests

* High attention to detail when delivering content or proofreading

* Managing timescales efficiently and meeting deadlines

* Manage forms, phases and content of the appointments system as well other CRM systems

* Manage CRM calendar of phases and content delivery closely to ensure deadlines are met

* Deal with systems technical issues and liaise with technical support if necessary

* Segment database accordingly and use profiling techniques to ensure all emails are most relevant to the recipients


Profile

The successful CRM Co-ordinator for this leading Media & Events company in London will have:

* Educated to degree standard or equivalent
* Understanding of key E-commerce and CRM principles including using HTML and other tools
* Experience in working with CRM systems (preferably Salesforce)
* Good understanding of IT technology
* Strong attention to detail
* Methodical but also be able to bring new ideas to the table or to initiate better practice
* Have passion for database systems and ability to learn systems quickly
* Desire to learn and develop Salesforce.com knowledge
* Enthusiastic and self motivated
* Curious and able to search for solutions
* Clear communicator with excellent interpersonal skills


Job Offer

£21,000 to £24,000 + Benefits on offer to the successful CRM Co-ordinator in London.