Internal Communications Executive

6 days left

Location
England,Buckinghamshire
Salary
£22000 - £25000 per annum
Posted
05 Jun 2017
Closes
03 Jul 2017
Ref
13832155/001
Contact
Simon Plested
Experience Level
Assistant
Contract Type
Permanent
Hours
Full Time
This role works with the Head of Marketing, managing mainly internal communications. Delivering innovative campaigns and developing the brand to improve the customer experience and maximise revenue opportunities/promotions across all brands.

This role will also deliver off line marketing activity to support the Annual Plan.


Client Details

Challenger in the leisure sector with growth opportunities as a business and in the marketing team. The position will be based in Buckinghamshire and is commutable from Milton Keynes, Northampton, Bedford, Dunstable, Stevenage, Letchworth and Aylesbury.


Description

* Develop the brand to the business by managing & regularly reviewing all internal processes and procedures (Brand Manual, Image bank, People tools)
* Deliver new Market Force strategy outputs with key stakeholders
* Manage all ad hoc site queries
* Roll out new Customer Experience Strategy/actions based on research
* Create brand standards & reporting tools for customer complaints
* Manage customer complaints via all channels and communicate to wider audience
* Work with Project Leaders to develop & deliver EVP tools
* Work with Project Leaders to Develop & deliver Training activity
* Copy writing
* Communicate successes to the wider team.
* Control allocated budget.


Profile

* Ability to work autonomously and in a team effectively
* Able to manage a multi-site, multi branded business
* Brand & campaign management
* Strategy development
* Project management
* Knowledge of digital media platforms.


Job Offer

Salary is between £22K and £25K depending on experience.