Member Engagement Officer

25 May 2017
22 Jun 2017
Nadia Hussain
Job Discipline
Data & CRM
Experience Level
Contract Type
Full Time
Your company
Your new organisation is a financial expert that is dedicated to the police service. They offer the right financial products and services to retired and current officers working for the police service. They offer a variety of services for the policing community, such as, saving solutions, investment opportunity or even protection and insurance.

Your role
You will be predominantly responsible for improving the customer journey and experience. Your key focus will be on customer retention, as well other marketing activities. You will have the opportunity to have a great influence on decisions made in the organisation. You will help implement and assist with a new CRM system, in order to highlight business opportunities with existing customers. You will have an events management element of the role and also be responsible for delivering market research initiatives.

What you'll need
You will be from a financial services background that is an expert in the retention and acquisition of customers. You will be an analytical individual who is able to assist in research and data areas of the role. You will have organised events previously alongside production of any publications. What you'll get in return You will be offered a package of approximately £40,000, plus benefits. Also, the opportunity to be part of an organisation where you will have great influence. You will have a fantastic work life balance, as flexible working is something the organisation promotes.

What you need to do now
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