UX Researcher

£300 - £425 per day
16 May 2017
13 Jun 2017
Tichaona Moyo
Job Discipline
Experience Level
Public Sector
Contract Type
Full Time
UX Researcher working with Not for Profit and Charities, Public Sector & Government organisation based in London. Responsible for generating new and useful user insights and translating it into features and actions that will allow them to iteratively improve their service for users. This role offers an opportunity to work alongside one of the leading figureheads in Public Sector and Government & to further advance your UX career

Client Details

Based in central London this Not for Profit and Charities organisation has the goal to inspire young people and help them to prepare for and take control of their futures. The UX Researcher will help them make the link between their education and their futures and build the attitudes and attributes they will need throughout their careers.They will do this by filling gaps in the provision of careers and enterprise activities across the country and by increasing employer engagement with young people, enabling them to meet, speak to and understand employers of all sizes.


UX Researcher role includes:

* Planning, designing and conducting in-house usability testing sessions to support the design and development of government services
* Leading the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing
* Conducting in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, guerrilla research, and other approaches to ensuring the user need is fully understood in the service design)
* Working with managers as required to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material
* Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction
* Managing ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping
* Applying knowledge in human factors and the user- design process to product and service design in an iterative development environment
* Presenting findings and related design/business recommendations and customer insights to senior decision makers
* Managing day-to-day operations with a range of usability and market research agencies with accountability for schedules, value for money and deliverable
* Promoting user centred design principles and best practice across the organisation


* As UX Researcher you should be experienced in using a variety of user testing methodologies to reveal actionable customer insight
* You will have excellent analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence
* You will need to be confident in explaining user needs to senior stakeholders, and acting as a persuasive advocate for those needs
* You will be comfortable working with data, from gathering and analysis through to design and presentation

Job Offer

£300 - £425 a day dependant on experience

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