CUSTOMER INSIGHT AND STRATEGY DIRECTOR

Location
Church House, Westminster
Salary
£65-£73k p.a.
Posted
16 Nov 2011
Closes
30 Nov 2011
Job Discipline
Insight, Other
Sectors
Other
Hours
Full Time
You will ensure the Board’s work reflects the needs of its customers, and the challenges of the current pensions environment: building customer insight based on rigorous qualitative and quantitative research, developing an appropriate strategy in response to your findings, and ensuring all stakeholders are fully engaged from the very start.
A strong strategic thinker with experience of delivering significant institutional change, you must have a successful track record of designing, developing and implementing customer insight programmes. A good understanding of how to use different communication channels to inform and influence customer behaviour is also essential.
For further information about the Church of England, please visit www.churchofengland.org
The National Church Institutions (NCIs) support and promote the aims of the Church of England. Applications from a minority ethnic background and from women are particularly welcome as they are currently under-represented in parts of the NCIs.

To apply, please visit www.prospect-us.co.uk/job/c2216-272-1.
Alternatively call 0844 880 5154 quoting Ref: C2216-272-1.
Closing date: 07/12/11.
Interviews: Likely to be 06/01/12.

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