Martin Randall Travel
Contact: Mr Gary Whyte
Barley Mow Passage
Tel: 020 8742 3355
About Martin Randall Travel
Martin Randall Travel (MRT) is the UK’s leading cultural tour operator, specialising in tours across the UK and Europe, the Middle East, North Africa, India, China, Japan and the Americas. We also organise our own all-inclusive Martin Randall Festivals across Europe for audiences of up to 300, music and literary weekends in the UK and a programme of study days in London.
Thorough research, careful prospecting, meticulous attention to detail and empathy with our clients underpins everything we do. We think constantly of adding extra value, of going beyond merely what is expected. Of all our resources our office staff, Lecturers and Tour Managers are our greatest asset.
We try to choose people for a particular post with the appropriate academic qualifications and work experience. But much greater weight is given to an assessment of their intelligence, humanity, empathy, imagination, conscientiousness, resilience and humour.
We allow people to grow and develop and to accumulate skills, capability and wisdom. And on the whole we succeed, with the result that we have unquestionably the strongest team in the cultural travel business.
All our office staff are trained in the skills we consider essential for working at MRT. These include front line response, administrative excellence, selling and product knowledge. We are all involved in representing the company, from a phone call to a client to attending industry events, to accompanying tours and music festivals.
We are delighted to have recently won Best Special Interest Holiday Company at the British Travel Awards for the fourth consecutive year (2015, 2016, 2017 & 2018).
Throughout its thirty year history, Martin Randall Travel has been based in Chiswick, west London. Our office is in the Grade II listed Voysey House just off the Chiswick High Road. Public transport options are numerous including the District line to Turnham Green, Chiswick Park or Gunnersbury, the Overground to Gunnersbury and the main line to Waterloo from Chiswick Station.