Shelter has three core values that drive all our work:
Shelter is a lifeline for anyone who is homeless or suffering in bad housing. If you’re faced with losing your home, we’ll do everything we can to help you keep a secure roof over your head.
Face-to-face, on the phone and by email, we’re committed to giving expert, confidential advice and support, tailored to the individual.
Home is a basic human need. In our affluent nation, everyone should have a home, and Shelter is challenging the people in power to make that vision a reality, through tenacious lobbying, persuasive research and policy reports, and high-profile public campaigns.
Shelter is fighting injustice, and righting housing wrongs – and we’re achieving real, positive changes that will benefit generations to come.
Shelter strives to get the most out of every penny it spends. We’re proud to join forces with like-minded organisations, to share our ideas, and develop creative ways of tackling housing need.
The housing crisis is changing, and we must change with it. Shelter services identify and respond to demand, targeting support to those who need it in the most effective way.